Customer Feedback Area

Here at Stebbings Car Superstore, we strive to deliver a first class customer experience every time. We always welcome your feedback and we always respond. Please feel free to complete the below form and let us know where we have exceeded your expectations but also where we may be able to improve our service.

great service from james, everything explained
Fast easy transaction quick service no problems
No pressure to buy but when ready service couldn't have been more informative and helpful. This is my second time with Stebbings and they have always been perfect in all aspects...thank you
Very pleased with the service and attitude of the staff at Stebbings. friendly and cant do enough for us and nice coffee to..
3rd car brought here. Very happy with the excellent service, especially from Jake Desborough. Extremely helpful and didn't make us feel under pressure.
Very pleasant and helpful staff from point of contact through to sale of vehicle, everything was well explained, great service to the vehicle itself prior to picking it up myself and my two children had a great experience
Marcus was extremely helpul and for a young manwho has never bought a car from a dealership before he was very calm and help me unsure I understand every element of what i was signing and paying for. He is a strong ambassador for this company.
We were not pressured when we first came to look around, we were given time and space to look at as many cars we wanted to without being pounced on by a member of staff. when we were ready to talk to someone Christian was very helpful
Great experience buying from Stebbings. No hassles!
Purchased a 2013 Golf from Kings Lynn. Received great service from Luke and an easy handover process from Tom. Recommended.
Friendly service, easy and straight forward, explaining everything about the car, policies, insurances etc. Trustworthy, would recommend to buy cars from Stebbings
Very professional and helpful throughout me purchasing my new car. I would recommend to anyone.
Very good service, everyone was friendly and efficient.
Tom was very helpful with the purchase of my car, he talked through all of the paperwork and made the process very easy.
Very happy with the service from jake and tom wold come back for my next car from stebbings. I also enjoyed the privacy of doing the paperwork in the office/ handover area. Thanks stebbings
very nice company and very happy to deal with the staff at stebbings. thanks for my new car
Great service, this our 3rd car we have brought from here, wouldn't hesitate to use again
My second time buying a car from Stebbings. Very friendly and helpful sales team, great choice of cars. Highly recommended.
Good service, friendly, very happy with my car, would recommend to friends and family.
We have received excellent service from all we met, thanks also to Lisa for her help in arranging plate transfer and taxing the new car. Very good service from Stebbings - thank you
Just collected my new Ford Ranger from Jake Desborough, customer service and the whole transaction was second to none. Jake was extremely helpful and made the whole transaction pleasant. Thank you
ANOTHER CAR PIRCHASED TODAY OUR SEVENTH ONE SERVED BY TOM THE SALESMAN A VERY CHARMING YOUNG MAN.
easy transaction, great service. very happy
very good service great staff second car from stebbings
Just Collected my Fiesta from jake Desborough, Very easy transaction, Jake was extremely helpful & friendly - sent pics of the car to my phone pre-purchase as the car was new in and had no photos. Would definitely buy from him again.
TOM WAS REALLY GOOD AND HELPFULL MADDE IT NICE AND EASY
I found Marcus the sales man to be very helpful. going over his duty to help me work the stereo/phone set up in my new car. I would recommend stebbings to anyone and also recommend they ask for Marcus
the process was quick and simple. No one was too pushy. a lot better than other dealerships I have been too in the past.
very easy laid back sale, without pushy sales staff. professional attitude. will highly recommend and will no doubt use Stebbings again for future vehicle purchases
Very informative, great service. Staff are not pushy. They're very helpful and patient. Gave me information to go away with before making any decisions. Excellent service, would highly recommend any car buyer to use Stebbings!
from viewing to driving away the new car the team could not have been more helpful would recommend and defiantly return. thank you.
Fantastic service from my initial query from Republic of Ireland to picking up the car! Marcus has been very helpful throughout, even picked me up at the train station, service with a smile! Assisted with arranging road tax too until I return to Ireland, thanks to Luke too! I'll definitely be recommending this garage. Can't wait to bring my A3 home!!
Service was good, car was ready when we arrived. Small issues resolved. Only issue was spare key.
Very happy with the service at stebbings would come back. tom and Andy sorted everything out thanks.
Service all the way through the purchase from Mark Sanctuary was excellent...Very pleased and would recommend
Smooth experience buying a car with Stebbings. Especially helpful and more than worth a mention was the sales person Christian who was polite, helpful and did all that he said that he would do. He made things easier with his friendly and approachable approach and made me feel that nothing was too much trouble.
Fantastic salesperson, very polite and professional. Entertained and included my 9 year old son in the sale process. Highly recommend.
Had pleasurable experience in changing my car. The salesman and handover rep were pleasant and polite. They were not too pushy and when I said I wasn't interested in a product they din't go overboard in trying to push the products onto me, which is good. Overall a nice a easy transaction.
service was 10/10. would definitely recommend.
Good service, especially handover team
Very Good experience overall with Stebbings, especially impressed with our Salesman Luke Graham, very helpful throughout the process!!
excellent sales and collection service, friendly staff extremely helpful. Many thanks exceeded my expectations with all elements of the sale service
very good frend service very good friendly service from start to finish
Pleasant,polite well valeted cars,given plenty of time to make our own decisions, not pressurised to buy.
Fantastic dealership - no nonsense - no hard sales - very helpful - will be back for second car soon!
Very helpful staff, professionally dealt with whilst maintaining friendly approach
Tom was very helpful and made me feel very welcome. He explained everything very clearly. excellent service.
Service at Stebbings was fantastic from start to finish. Wonderful showroom, very inviting, with no pressure from any salesperson & loads of cars to choose from. Would highly recommend Stebbings to friends and family.
Excellent service all dealt with quickly - no issues as of yet
Happy with the service from both tom and Marcus. would come back
very good experiance good service highley recomended
Just collected My Golf From Jake Desborough, I found him to be a great help, Sorted out my finance/ Motorbike situation. Jake has sorted me out a Good deal and I'm happy.
Just Picked up My Mercedes CLA From Jake Desborough, the service which I received was fantastic I have brought several cars and I have never been treated in such a professional manner First Class service.
perfect service fantastic staff will come again
Crew in Stebbings was amazing today, we have had a few problems during the car hand over which we solved promptly. Very professional service and straightforward communication. highly recommended to everyone who is looking for a new car
Excellent service at competitive pricing. Seamless transaction, great coffee. Highly recommended
great customer service, very friendly staff, helped buying my first car and made very easy and stress free. will recommend to anyone :)
great customer service from start to fininsh
Very pleased with the service - the salesman Luke did a good job of getting me a good deal and from then on, it was a quick, efficient process. I even got free coffee after my 5 hour journey to collect the car!!
great service very informative and took time to ensure I fully understood everything without being pushy and trying to sell me extras
Lovely service, everyone very helpful. Smooth and quick sale.
We found the process of buying my new car quick and smooth with Marcus. He offered a friendly approach, reassuring us with our choices, and overall was a delight to deal with. Thank you
excellent service, helpful staff and very informative
traded in car for van, dealt with Luke and done great deal. will be using again. very happy customer
I've just collected my Range Rover Evoque, from Jake Desborough. I found Jake to be most helpful, and his service was excellent. Everything I asked for was sorted. And I'm extremely happy!
Found a vehicle on the Stebbings web site that I was interested in and called in on the off chance as I was workinh in the area. Mark Sanctuary attended to me and I purchased the vehicle. I was unable to pick up the car for a number of weeks and the team at the depot were OK with that and dealt with any enquiries I had efficiently. Nothing but a positive experience all around.
very good experience, no hard sell very pleased with what we came away with! Excellent salesmanship.
great service.got exactly what asked for.
Great selection of cars and fabulous service from Luke.
Great service from start to finish.would recommend to all who want to buy a car.
Was recommend by a friend for their excellent service 3 years ago. Have dealt with the same salesman and have been very happy at how friendly and efficient they have been. Would recommend Stebbings as a A* Garage especially their after sales service. Thank you
fabulous service and communication to myself. every question I asked was answered very well and did not push me in anyway to purchase. my brother very impressed will be returning in the near future to purchase his next vehicle. thank you
Having looked for a car over several days, came across Stebbings. As soon as I walked into showroom was very impressed with set up and service, from start to finish after buying a Mini Countryman
Would recommend Tom all day long. Excellent sales man, no pressure, no pushy behaviour and was a delight to deal with. Thanks very much :)
very happy with at service at stebbings and jake was great. tom was great on the day of handover. thanks stebbings
Just completed a very smooth car purchase transaction... process stress free from start to finish. Allowed to browse and test drive vehicles without any undue pressure ..staff all very friendly, helpful & knowledgeable .. I wouldn't hesitate to purchase from Stebbings again & shall be recommending this garage to friends & family.. Thank you to all.
This is the 3rd car I have purchased from Stebbings in the last 6 years. Always a good service. Recommemded
Well presented showroom with a great selection of cars. James was our salesman and was very helpful, straight talking and informative. All of the salesmen are very friendly and welcoming without being at all pushy. Tom completed our purchase and handover, again really helpful and answered all of the questions we had. I would definitely recommend this garage.
since first contact with your sales team. they have been most helpful john especially cannot praise him enough for all of his help.. will be coming back again..
Just picked up my Nissan Qashqai, From Jake Desborough. We found Jake, to be very polite courteous And helpful. Answered all my questions well, Would recommend Jake. To friends and family.
Everyone was super helpful from browsing the vehicles to dealing with purchase on the day and the finishing of the sale a week later, The young lad who finished my sale (tall, small neck tattoo) was very helpful.
Everyone was super helpful from browsing the vehicles to dealing with purchase on the day and the finishing of the sale a week later, The young lad who finished my sale (tall, small neck tattoo) was very helpful.
Excellent service as usual, have bought several cars from Stebbings over the years and are always more than happy with the service and cars
First class service everything explained clearly would recommend firm to everything,,
To the sales manger, I bought a car from you a little while ago and I came into contact with Luke, One of your salesman, I must say he was excellent. He is a credit to you. Very professional and understanding, it was a pleasure doing business with him. You don’t find many like him today , you must be proud having him part of your team. He is the sort of person you need today, it makes all the difference, Please give him a bit of praise. Also that Danny pateman very good , Credit to the company. Pleasure doing business with you I will look forward to seeing you in the future.
All the staff are approachable, helpful and friendly. They were very clear with the documentations and policy which is very helpful
Friendly and helpful staff who supported me through the process of buying my new car! Thanks.
excellent customer service from luke graham and the sales manager
Quick and easy process, no pressure from the sales guys to buy any extras that i didn't want and really friendly. Highly Recommended.
James Cook has been great help dealing with the car. Honest when came to changing tyres due to low tread too which was appreciated.
Always great service, friendly, approachable staff, clear explanations, organised.l
Very pleased with the service. A bit tough when it comes to negotiations ;) But overall - very positive experience. I wouldn't hesitate to return again.
PXing our car, thorough explanations and quality service throughout from chosing car to collection
Very good service. Quick and efficient and wasn't rushed unlike other car dealerships. Would recommend and have to others.
Excellent serivce from start to finish...would recommend to anyone
Just brought my Mercedes C220, from Jake Desborough. We Where very happy with the service, Jake has looked after me well. We will be returning in a few years for our next purchase.
i am very happy with the way the sale agents have treated me and very happy with the way they have sorted everything theyve done for me great time thanks lads
Great Service and very helpful service from Marcus . Very Happy
excellent service. Have now bought two cars here and Gary and Tom have been very helpful and professional.
Really pleased with the service. Quick and easy. Everything was made clear to me from start to finish. Would recommend to friends and family.
The service was great, very informative about everything.
Excellent service, was very helpful and understanding through our whole purchase
Easy transaction with friendly helpful staff 3rd purchase from these guys.
Excellent, non-pushy service, great price, great selection, overall very impressive. This is my second car from Stebbings, and I will certainly come here for my next vehicle, and recommend to others.
Efficient, friendly service.
salesmen were very efficient and helpful 1st class service
Excellent service, good knowledge of product. Smooth transaction. Overall very good.
great customer service, everything was done that was aske for. very happy with the service and will use in the future
Great service yet again for my second car from Stebbings. Very fair trade in price and not a pushy saleperson in sight! Thanks again to Luke, Tom and the team at Stebbings.
Found the vehicle we were looking for, efficient service from the beginning until we collected our car.Highly recommended.
Purchased a new car from here this week. Fantastic customer service from both James and Tom B. Would recommend 100%
Very pleased with the trade in and buying experience of my new car.
Thank you for a prompt and efficient service
Great service fast and efficient
Good service, very happy with the car and good finance options available.
Overall happy with the process. Tom came across as honestly wanting to help find the right car for the budget set.
Efficient and professional service
im happy with your service
Sales staff good, efficient service and no high pressure sales. my second care from Stebbings, would use again.
Very happy with the sales experience. Salesman was very patient and allowed me to try various vehicles until I found the one for me. Highly recommend.
Good service from start to finish, all staff friendly and polite. Car well priced and well presented.
Really friendly and professional service. I would recommend to others and would happily return here in the future.
Quick and easy service would highly recommend.
Smooth and polite service!
Please can you pass on the message to Phil in the service department that BMW have finally sorted the issue out with the 1 series that I purchased from yourselves earlier in the year (AF64EYA). I would like to thank Phil for his excellent customer service throughout this issue, and also thank Stebbings for covering the cost of the repair. This is my 5th vehicle from yourselves, and I will continue to use Stebbings going forwards following on from the great example Phil and the service team provided. Many thanks, and Merry Christmas to all! Phil
fantastic service. Staff couldn't be more helpful. A vast choice of vehicles for every taste. Couldn't recommend enough.
Efficient service, helpful staff and no pushy sales!
Excellent service from James and the team right from the minute we walked through the door. No pushy salesmen, happy to let you walk around and view all the vehicles in your own time. Highly recommend Stebbings.
Great customer service and communication. Extremely smooth transaction and very helpful with the extra's like changing private plate to new vehicle. Would highly recommend Stebbings, this is my second car I have purchased here and would not hesitate to return.
Amazing service well recommend
We have just purchased an IX35, from Jake Desborough. We found the service Exemplary we would definitely recommend him, we found him friendly and informative. And we keep coming back to get our cars from Stebbings. We are always pleased.
Fantastic service from members of staff, very professional and very helpful.
Stebbings made the selection, test drive and agreements quickly and smoothly for us. The Sales Team have a no nonsense and un pressurised way in dealing with customers - highly recommended. Thanks to James
This is the third time I have purchased a used car from Stebbings. I have found all the vehicles to be of high quality & very good value on part exchange. Will continue to make them my first choice & fully recommend the company
Excellent service, went to them looking for a certain car and they managed to have everything sorted for me in record timing. Personalised, excellent service - one happy customer!
Excellent service, went to them looking for a certain car and they managed to have everything sorted for me in record timing. Personalised, excellent service - one happy customer!
Positive experience, everyone very polite and helpful. Easy process and fair trade in price
: bought a bmw x3 at stebbings and couldn't be more pleased with how things went andy and tom were a great help
fast , efficient , friendly fantastic service , was dealt with by Mark Sanctuary and it was a pleasure doing business will use again .
Very easy to deal with. A lot of research went into my car and stebbings offered a good motor at a competitive price.
thanks very much for your excellent customer service
Helpful staff, no pressure sales Listened and carried out our enquiries and requests
Really friendly, welcoming staff. Made everything really clear and easy to understand. Nice relaxed atmosphere. Would highly recommend.
great experience with excellent staff, very polite and coffee was pretty good as well, have got a free plates as well
We have just bought a Peugeot 2008 SUV from Luke Graham at Stebbing Car Superstore. The service has been thorough, smooth and Luke demonstrated excellent knowledge of both the product and the process at hand. Our decision to by this car from Stebbings was made easy by the flexibility and understanding of Luke's service and personable nature. In sum, a very good swept up service from a dealership I would recommended to others.
Great service and advise from both Mike Canell and Tom B. Highly recommend Stebbings
Nice friendly atmosphere as soon as I walked in. Really lovely to talk to and not pushy at all. Everything was explained really well by Greg and different options were given to be decided by me. Understood that this is a big part of my life and a big buy in my life so took extra care making sure I knew what I was buying.
First time using Stebbings and was most impressed.
Fantastic service all round. Would use Stebbings cars in the future.
really good friendly service, very helpful
Excellent service all round, from sales to handover. Would recommend to anyone!!
Great service, no complaints. Happy with my new car :-)
Mark Sanctuary has handled my sale and purchase very professionally. Thank you
I've just picked up my Ford Mondeo. From Jake Desborough.really happy with the deal jake has done today wiyh the trade in of my old car and the purchase of the new car I recommend stebbings
: Great service, very knowledgeable about cars. Would recommend and use again
Excellent service from Greg Grace. A pleasure to (for once) experience a no-pressure car purchase. Will certainly come to Stebbings again when considering our next car purchase.
Excellent customer service, Jake Desborough was very professional even when giving us bad news. Really helped us out and looked after us. Would definitely recommend to a friend
Very good customer service, friendly & efficient, able to answer all queries. No hitches or problems. Would recommend
everyone was helpful and would come back
we found the salesman Mark Pinard a pleasure to deal with not pushy and very helpful. We would highly recommend Stebbings to our friends.
I purchased an Audi Q3 from Mr Greg Grace after selling my Audi A6 Audi TT. Mr Grace explained all aspects of the sale in a professional and diligent manner. He is a man who is prepared to go the extra distance in the pursuit of excellence and I would have no hesitation in using his services again in short if Mr Grace was Stocks and Shares I would heavily invest in him. Thank you for making the buying process that much easier, Regards Major Mike Bohanan
very helpful and friendly staff who helped me find the right car for me
Brilliant service, clearly explained, courteous and thoughtful. this is second car bought and I would recommend Stebbiungs
great service , friendly ,helpful , efficient and very professional
I am very pleased with my experience of buying a car at Stebbings. Everyone has been very friendly and helpful.
Very helpful, un-pushy salesman. Very nice experience altogether. Very impressed! Thank you.
very efficient service in buying my new car
Very satisfactory service from Mark Sanctuary. Good coffee and no a no high pressure experience.
Stebbings have been very helpful when selling a car to us- they were honest and happy to go the extra mile- offering a service/MOT/ Cambelt replacement if due etc. We are very happy with the service provided to us- better than many car sales places around. Thank you to the staff.
Fantastic service, extremely happy with new car.
Just brought my Range rover Vogue off of Jake. I'm extremely impressed jakes service hes been in constant contact. and really looked after me and done. And hes been really honest and straight with me I couldn't have asked for more. Graham fowler.
Very easy to deal with. Everything was very straight forward any queries were quite happily listened to and answered will be back again.
Just brought a discovery from jake Desborough, we found him excellent, and kept me well informed. friendly and helpful. And a pleasure to do business with. And we are very happy with the new car.
The staff at Stebbings were terrific, they were able to guide me through the process of buying my first car with no hassle. They really made me feel at ease.
Marcus Sykes was the salesman he was very helpful and professional in his sales approach
I felt Jake was very helpful and went the extra mile to assist me with other items not directly related to purchase of my car.
I am very happy with the service offered at Stebbings. All of the team I dealt with were friendly and helpful and took the stress off buying a new vehicle away!
Mark Sanctuary was very helpful when we bought our car and we were pleased with the service and the new tyres.
very happy with whole experience Thomas was very helpfull
We came in on the off chance to try and decide on a model of car, however we found three we loved. Mark Sanctuary was very helpful in explaining the features of each, but was not pushy at all. It was a very smooth process, and great service from Mark. I'd definitely consider coming back when it is time to trade in!
Good selection of stock. Was recommended to me by a friend and was not disappointed. Found a car almost straight away. The sale was well explained and went by fairly quickly. Great service and very Helpful. Will come back again when its time to trade in.
very happy with service provided .Thank you
I found Tom very helpful when picking up my new car.
Excellent, first class service from Thomas Hemming at King's Lynn. Very happy with the whole process.
Recently purchased a used car. Very friendly staff. And a all round good service. Highly recommended.
We bought a Kia Sportage and dealt with Luke and Nathan who were polite and happy to listen to our needs and wants. The car looks great and we will no doubt return when my wife wants a car.
Enquiry Details: Easiest most pleasant transaction ever! Greg and Nathan were terrific. Would come back without a doubt
Service was Brilliant That I received from Mark and Nathan on Sales.
I found the service very nice and helpful both Luke and Nathan was very helpful and understanding. very happy customer.
excellent service start to finish Many Thanks
From initial phone call of enquiry to taking ownership of the vehicle I was in contact with Tom Hemming. As a man of mature years I have purchased a lot of cars in my time. This was simply the most positive and customer friendly experience that I can recall. Tom was just the best and both my wife and I would commend him to Stebbings as top class representative for his company. Excellent service which we enjoyed. Many thanks. Declan Moore.
great service very fast and reliable, warm and welcoming always willing to go extra mile to meet our needs
Not pushy sales people, helpful friendly. Good service, would recommend
Excellent, efficient and professional service. The sales staff at Stebbings were hard working on my behalf. Highly recommended
Very professional service, friendly staff and well informed
: We brought a Vauxhall Insignia from Jake Desborough who was very helpful, couldn't be happier with the service provided, would recommend to anyone who wishes to purchase a car.
Excellent advice and service. Everyone polite and helpful.
We just brought a Fiesta off Jake, we are very happy with the friendly service we received. we requested for some marks to be removed from the paint work. And we are extremely happy with the outcome. Overall very happy, we liked how all of the cars are unlocked. And it was a very relaxed environment. Would highly recommend and we will be back when we are ready to change in 2 years!
we were very happy with the efficiency of the staff all very pleasant and positive.
Excellent customer service, on the recent purchase of my car. Marcus Sykes is a credit to your organisation. Many thanks Barry Jewitt
Very helpful, quick & easy with no pressure selling.
Excellent service received a year ago when purchasing a car for the daughter, hence why we returned to purchase a car for ourselves. Again fantastic customer service received. thank you
I found that I was served quickly and honestly. That Jake helped me choice the right car in a professional but yet friendly way. which helped me choice my perfect car.
I found that I was served quickly and honestly. That Jake helped me choice the right car in a professional but yet friendly way. which helped me choice my perfect car.
Very good service. Luke was very helpful and welcoming. Very pleased I came to Stebbings to look for a car.
Good customer service, very pleasant in person and by telephone. Explanations were very clear. I have had a very professional and courteous experience with Stebbings and would come back again. Thank you
I was dealt with by Greg Grace, The circumstances in which I came toyou were emotional and one I explained to Greg I was dealt with using a great deal of sensitivity and care. I cannot thank him enough, I left feeling incredibly well cared for and completely satisfied with the service. Thank you Greg I will be back.
Mark p was extremely polite and helpful, not at all a pushy salesman which made it very pleasant experience and relaxed experience and Nathan very efficient
Very happy with the service I was given throughout, all very helpful and I will deal with this Company again.
Very satisfied with the service we have received at Stebbings, thank you
lovely people very friendly and would recommend to others. very quick process and love my new car thank you :)
Great service, friendly atmosphere, very efficient. Luke provided brilliant customer service.
I think the service has been very good, I got a lovely motor for a very good price
We love Stebbings! We have purchased 3 cars here and have had a wonderful experience each time. James and Andy are the best!
luke very helpful sale went through smoothly
we've travelled from Rotherham and we purchased a new car from stebbings and I must say how impressed we were with the level of service they gave us. they are friendly and have an excellent customer service. the people who dealt with us were Luke and Nathan and they dealt with us extremely good and we would definitely buy another car from yourselves.
Very good customer service, even bringing car to me to view to save me time and travelling. All items which i pointed out were needed such as a new tyre were completed and Marcus kept me fully informed of progress.
Very pleased with my experience at stebbings from james & Jacob very professional and very pleased with my purchases really look after you thank you all so much!!.
Very enjoyable experience at stebbings. would very much deal with them again after very good customer skills and politeness from james cook and Nathan pinard. will recommend to family and friends
Really great service- friendly and down to earth. Would definitely recommend to friends and family. Thank- you!
We found Jacob, Mark and Nathan extremely helpful and made the whole process of buying a new car very easy.
Mark P was extremely helpful and professional. There was no pressure to buy. I am very happy with both the service I received and my car. I would recommend this company with confidence.
Had a great deal of help from a superb salesman Mark P. I would always come back to Stebbings
James Cook was incredibly helpful - answered all our queries - and made buying a car worry and hassle free. Will use Stebbings again - thank you.
We dealt with Greg Grace for the purchase of our new car who made the whole process very easy and was a pleasure to deal with. Definitely recommend.
Mark made the journey from Lincoln very worthwhile and has given us excellent service, and made the whole experience enjoyable.
All sales persons very helpful especially mark p
great service from Mark Sanctuary, finance clearly explained, very happy, with the service.Thankyou
Fantastic service from start to finish. Friendly and helpful staff. I would highly recommend. Look forward to dealing with you in the future.
James and Nathan were both very helpful and efficient.
The process of purchasing our new car was made very straightforward. We dealt with Robert, who was very helpful, and dealt with all our queries professionally.
Thank you for providing a friendly and professional service that took us through the process of purchasing a car and the stresses of arranging the finance. We were happy that you were understanding and helpful and that you went the extra mile to reassure us when needed. We are happy with the service that we have received from Greg Grace and the time that he has taken to ensure that we are satisfied.
Luke was very helpful and informative
Cannot fault the service that I have been given by Tom. He explained everything to me and gave me great advice for any extras I wanted for the car. He is extremely professional and knows his stuff. Thank you Tom for all your help, the car is fantastic.
very easy and covered everything well, happy to return
Excellent from start to finish. Would definitely recommend to anybody wanting a car. Five star service.
Excellent from start to finish. Would definitely recommend to anybody wanting a car. Five star service.
my experience here has been fantastic Gregg Grace looked after me from start to finish he explained the working on the car in great detail and will be recommending this place to all my family & friends massive thank you
5 out of 5 stars - Very pleasant from start to finish , not rushed given as much time as we liked, would recommend highly , James Cook was superb made buying a car a lovely experience. Gary & Jayne
:I cant fault the service from Mike and Chris at Norwich, excellent service, 3rd car bought from stebbings and very understandable definitely recommend
My husband and I would like to let you know how over the moon we are with the service that we have experienced at your showroom recently. We could not have asked for any more and nothing was to much trouble at all for your friendly expert sales consultant Gareth Hawkins. We were treated brilliantly from the moment we first approach Gareth for advice to moment we left with our new car. Never for a moment did we feel we were pressured to make a decision in any way , which we have experienced many times in the past, when buying cars overs the years from other car sales showrooms. Gareth has excellent people skills and great knowledge, making us feel very relaxed and comfortable . We certainly will be telling everybody of our fantastic experience and thrust that our sincere thanks could be past on to Gareth.
excellent service from gareth, well looked after, very professional, would recommend to friends and family.
very lovely men , very well served.
very helpful really good service
So far I have received a good service from Stebbings and would buy a car from them again.
Gregg has been fantastic from start to finish very accommodating and noting too much trouble. A* Service, would defiantly deal with again in the future
Was so easy buying my car, Lee was a great help! Will definitely recommend!!
i found my my experience very plessent very friendly staff!!
Audi A1 purchased Feb2017 Superb customer service from Luke Graham, nothing too trouble from start to finish, thank you!!
Very happy with service from Stebbings generally, and Tom Hemming in particular. Obviously will recommend.
very good, very happy with my purchase of my new vehicle sold by Lee Holman
Gareth Hawkins was extremely helpful and helped us decide on a good vehicle, would definitely deal with Stebbings again
Great service from Mike Chris and Neil when buying and trading in my car. No pressure to buy and friendly service.
Really friendly team, excellent service.
Smooth transaction very polite helpful and informative
Very efficient will recommend Gareth Brilliant and switched on sales person.
Gareth was very helpful even know the car had no fuel in on test drive and we had to push it back,,,!! Great that Gareth had a sense of humour,, Nice dealing with Gareth,,
Pleasure to deal with Gareth, Credit to Stebbings
Fantastic service from Mr .Thomas Hemming,i found him very helpful and very pleasant. Made sure I was happy with my purchase.I would highly recommend Stebbings car Superstore kings lynn and also our sale assistance.
Really happy with the car, Gareth worked really hard to get the deal we wanted. Really nice sales person to deal with nothing too much trouble. Thanks Gareth
Thanks Luke and Nathan for your excellent service and help when buying our new car a Renault Captur. We will gladly recommend stebbings at kings Lynn to friends looking to buy a car hassle free
We were dealt with by Gareth, and were very happy with the service that we received.. Very friendly and helpful.. A bit tight with his pens..
the service from Jake/Gareth was very helpful thank you
Great friendly service from Gareth, Couldn't be anymore helpful. Will strongly recommend Gareth/Stebbings, Thanks
Fantastic service from Chris Martyn, 4th car bought from Chris Martyn, definitely recommend to family and friends
Excellent, efficient and non-pressured service from Chris Martyn. So helpful and friendly! Listened to what i needed and no pressure to buy. Very happy with my purchase and definitely would recommend this dealership.
Good friendly service. made to feel welcome with no pressure of selling
mark was very helpful good service and good choise of vehicles
Excellent customer care from start to finish. Welcoming, warm and friendly. Impressive standard of finish to drive car away with. Tom was fantastic and I will be recommending him to friends and family in the future.
Thanks to Anthony and Mark for outstanding customer service.
The experience of buying a car was made a lot easier by the staff involved, Thomas and Nathan both of whom who explained things fully and made me feel at ease, also there was no selling pressure
good customer service buying a car has never been easier ..... Thanks Tom
Very Happy with service thanks Gareth
love my new car and the staff are ever so helpful thanks Stebbings I will be recommending you guys :)
Your car sales person was extremely helpful and a very pleasant person to deal with. He explained everything in a very detailed manner. This is our thjrd time of buying a car with Stebbimgs.
found company really helpful top experience great.
Fantastic SERVICE from start to finish thank you James and Nathan
no hassle, very pleased with the service received by Mark.
Great professional dealer. Made us welcome on arrival after a long journey and from viewing the car to car collection made the whole process very enjoyable. Would highly recommend.
Gareth was very informative and helpful.. Tea was perfect too! Sold me a car much more suitable for my needs than I thought I wanted and more expensive - that's alright though because I love it.
Very happy with the service provided by Gareth, Happy with the car. Thanks
Very helpful very informative very good customer service
The experience was super in the sense that all boxes were ticked by your staff. I must say that the keenness shown by all was a real eye opener.
For me purchasing my car here was a very hassle free experience with prices being reasonable and staff being very easy to deal with.
Buying a car can be a real minefield but with mark's guidance at Stebbings King's Lynn everything went smoothly. Stebbings deserve the good reputation they have.
Alastair Done at Stebbings was truly amazing. The service he gave was outstanding, he was very patient and really took his time to ensure we choose the perfect car.
The salesman dealing with this transaction was very professional and the handover was so smooth, all credit to Nathan Pinnard for exceptional service. I will recommend Stebbings to everyone.
:Thank you very much to Alastair and the team, efficient service throughout.
Just like to thank Luke Graham for his excellent customer service during the recent purchase of my Citroen DS 3 Racing
Chris, kept me informed at all stages, first class vehicle and service, well recommended
Excellent service through out. Excellent quality vehicles. Polite and freindly staff.
:I am absolutely delighted with Stebbings, and Ali in particular. He was very professional, friendly, and went above and beyond my expectations for a car salesman! Would highly recommend to everybody. Thanks Stebbings!
Excellent service from chris martyn, would Definitely recommend to friends and family, all promises kept at buying the car
Just bought a car from Stebbings and the whole experience was thoroughly easy and enjoyable. Thanks Chris and the others :-)
:Good service friendly and helpful would recommend Ali
I found the initial man very difficult to understand and was not very hepful or friendly. However on collecting my car Chris and Mike were very professional and efficient, excellent service thank you
:very good service from chris martyn and the team at Norwich, everything was covered when asked
:Very nice service from chris martyn at norwich, couldnt have asked for a better deal for my new car and will be recommending to all family and friends
Ive been fortunate to purchase many used cars over the years, and all have been from my local Car Supermarket. I find the staff to be most knowledgeable, professional and most importantly..... honest! Anthony and his team offer the full package. A true credit and representation of the Used Car Industry. Thank you again !
:We are very happy with our service at Stebbings! This is the second car we have bought and each time has been very pleasant! Ali has been very efficient and patient whilst dealing with us and always able to talk to when needed! Overall a very good experience. Thank you!
Very happy with the service. Ali was very helpful and patient
:I'm very happy with the service from Stebbings and Ali Done who dealt with me was extremely helpful and efficient. I would definitley recommend come back here again
Chris Martyn was very approachable and helpful in all aspects of the service. Would definitely recommend to family and friends.
:Im very pleased with the customer service, Ali really looked after me as well as the great sales team. Would definitely recommend
Good straight forward service. No pushy salesmen. Was nice to be allowed to test drive the car unaccompanied.
first class service from start to finish very helpful staff at stebbings Norwich will recommend Chris Martyn to family and friends
We have been dealing with Stebbings since the seventies We recently bought a Vauxhall Corsa from yourselves We would just like to say what a pleasant experience we had Special thanks to sales executive Greg Grace for his expertise and friendly manner Mr & Mrs David Hart
chris has been very polite and professional constantly keeping me up to date with what was going on and made the transaction fuss free for myself
Brought a Peugeot Partner by the off chance of looking on there website for a new car & stebbings had the right car at the right time, dealt with Ali Done & Nathan Pinard who were both friendly & approachable with any questions I had to ask. Many thanks to you both.
Just bought a car on finance, assisted by Ali. Very helpful with helping to decide the most suitable car for me, allowing test drives of various vehicles and setting up the finance for me.
Bought a Megane from Stebbings Norwich and was supported by a very professional CS guy, Chris Martyn. Would highly recommend his service and support
I would like to say a huge thank you to Luke Graham for his excellent customer service when I bought my Mini this month. Although there was a slight delay in collecting the car, Luke went out of his way to keep me updated and even organised a loan car for me. Nothing was too much trouble and I really felt like a valued customer. I would definitely recommend Stebbings to friends - thank you!
2013 Ford Kuga We recently searched several garages for a change of vehicle. We were not impressed with salesmen and condition of cars. We then stumbled across Stebbings - what a difference. Prices were very good, condition of vehicles were tip top. Our salesman, Mark Sanctuay, gave us every bit of help and advise in purchasing our vehicle. Very highly rated by us. We would certainly visit Stebbings again when we change our vehicle.
Great service, everything clearly explained and we would have no hesitation in recommending Stebbings. Thank you
very good customer service, very professional, knowledge full, gave all info what needed. very friendly also. I would recommend Stebbings Car to all my friends.
very happy with service as I bought a new car. Chris Martyn has been very helpful and true to his word. Will come here in the future and certainly recommend this company and Chris to my friends.
I would like to thank Mike Cannal for his excellent customer service on the day we bought our car which had been very stressful. We had been prior and the no pressure sales and very good no quibble test drive made it a very easy purchase. I would recommend the new Norwich site and they even stayed late to complete everything so we were on the road lawfully. Thanks again Dave
Staff very friendly and extremely helpful, very organised and would recommend the service to anyone
Just to say great customer service today. Very accommodating with arranging my MOT as well as full service, loan car was ready as promised and a good quality vehicle, and also Richard got back to me very quickly afterwards on my query about the work that had been carried out. And my car looks great after the full valet as part of the service - it felt like I was driving a new car home. Cheers!
An easy way to buy the car. No problems. Great Salesman we dealt with. Ali Done
From first contact with Alistair Done he has been extremely helpful and I cannot fault the service I have received
Had a brilliant time selecting our new car. Sales person Alaster Done was very helpfull could not have asked for better service 10 out of 10
excellent service from chris martyn drove my new car away within 3 hours of me coming to view and then coming back with the wife, would deffo recommend stebbings and chris martyn for his fantastic service
Efficient service and a smooth transaction. Many thanks Ali
Ali was very helpful and i couldn't thank him enough for all his help.
Alastair was very helpful taking us through all aspects of the sale of the car
Great Experience! Ali has been great, nice easy and smooth process!
:A big thank you to mark sanctuary for all His help in our recent car purchase Getting. Everything done on the car And on time excellent and friendly service
Plenty of choice of vehicles helpful staff easy transferance of vehicles.
:Excellent service provide by chris martyn, very professional and informative and knowledgeable about the product and definitely recommend and return, needs a pay rise
Service was very quick and efficient. Everything was explained clearly and simply. Very happy and will be back in the future!
:I purchased a car from stebbings on Thursday 16th June. Greg Grace bend over backwards to help and advise me on my dream car. Every obstacle we came across, he assisted me through it. This is the second time I have purchased a car from stebbings, and I will not hesitate to use them again in the future. My parents has always sworn by Stebbings purely because of their high standard of customer service, and I completely agree with them. Once again I would like to thank Gregg and the whole Stebbings team, What a great bunch of gentlemen!
:I purchased a car from stebbings on Thursday 16th June. Greg Grace bend over backwards to help and advise me on my dream car. Every obstacle we came across, he assisted me through it. This is the second time I have purchased a car from stebbings, and I will not hesitate to use them again in the future. My parents has always sworn by Stebbings purely because of their high standard of customer service, and I completely agree with them. Once again I would like to thank Gregg and the whole Stebbings team, What a great bunch of gentlemen!
Chris Martyn was fantastic. Gave us time to decide what we wanted to do and didn't pressurise us whatsoever. He discussed the additional products and there benefits in full. I will continue to use Stebbings for every ongoing purchase.
excellent service recieved and smooth transaction
:I received excellent service at Stebbings, the gentleman ( Mr Steven Brown) that attended to me was very friendly, helpful and gave detailed answers to all my enquiries.
Thanks to Chris Martyn for excellent and efficient sales and support today. Will definitely recommend Stebbings to my friends and colleagues. Kate
Very satisfied with the level of service from Stebbings.
Friendly, helpful salespeople, good selection of cars.
very happy with salesman and service provided on purchase of car
fantastic, helpful and out standing service from Ali, very happy with my new car.
It was great help from Chris! Thank you and we will come again.
My wife and I purchased a vehicle last week from your Norwich (William Frost Way) vehicle centre. We were attended to by Mr. Gareth Hawkins. Upon completion of the purchase I asked Gareth if I could pass on my personal thanks to the company. He kindly gave me your email address. I just wanted to pass on my thanks for the excellent service we received from Gareth during the purchase. His manner allowed us to feel comfortable without the usual 'push' of the car salesman. He was attentive, informative and friendly - but allowed us time to think and examine at least two vehicles. We felt confident with Gareth's honesty and customer manner. We were so pleased with the whole thorough process of acquiring our replacement vehicle that I felt it only fair to pass on our thanks. Gareth did his best to make the 'ever-increasing' paperwork simple to complete. Thanks to Gareth and Stebbings Car Centre Limited.
I would like to thank Alastair. The car I bought over the phone was as good as Alastair said. delivery was on time and the car was in perfect condition. I woill definately come back to Stebbings. Thanks. Marc in France
I am writing to say 'thank you' to Mr C Martyn who I dealt with in buying my new car. After a major operation I was unable to hardly walk so for the first time in my life I bought a car without testing it, I had no flannel or trying to push a car on me just truthful answers and manners above all with a knowledge of all important details of the car. By the time we had completed the deal after my asking we were on a first name basis. Stebbings is a dealer I will stay with because of their attitude to me and the way I was made to feel at ease and most of all the manner Chris treated me in.
Excellent Customer service I came in several weeks before and inquired about a vehicle which you didn't have in stock. Details were taken of what I wanted within two weeks I received an email saying one had been bought in and photos would follow on receipt of it. They duly came I came into store and saw Ali after his email and bought the vehicle he wasn't pushy but very informative and offered me many extras which I took the ones I needed. Very helpful chap and would deal with him again should I need another vehicle in the future
Lots of choice. easy to deal with. Great service.
Chris Martyn was very good at making us feel comfortable and answered all our questions very pleasant boy.
I would just like to thank Luke Graham for his exceptional customer service. i brought two cars from luke and he has gone above and beyond to help me out. I am extremely picky and luke put up with this so a massive Thankyou to Luke and his team.
Chris martyn Brilliant service and a credit to your company
the service was very good ,felt comfortable and relaxed couldn't fault the service chris martyn gave us
Super service!! Chris Martyn was extremely helpful and made it super easy to get my car. Went out of his way to provide the best service possible. Very appreciative of his help.
I would like to commend the customer service of Chris, he went above and beyond with my recent purchase of a VW Tiguan
A lovely experience in buying a car. Everyone was so pleasant and helpful. Would recommend this to anyone. Thank you.
Chris was very efficient in his approach to the sale, which is something quite unusual these days. I will have no hesitation in recommending yourselves in the future.
Stebbings offered a brilliant service for me and I can not fault them at all. I felt no pressure in anyway to sign up to anything. Excellent Service especially from Ali
Just a quick note concerning your salesman Luke Graham. Both myself and my partner have recently purchased vehicles from yourselves with Luke being the salesperson involved in both vehicles. As a dealership you should be very pleased with Luke's attitude and commitment to assisting customers ,going above and beyond the normal salesperson I have experienced before. He put in a lot of time and effort to make my purchase as easy as possible given some difficult circumstances for him to overcome. It is good to see a salesman who is totally focuses on customer satisfaction. Please pass this message on to Luke and I have no hesitation in recommending yourselves and Luke to friends and family for future vehicle purchases. Wishing you every success and hope to deal with Stebbings again in the future.
Second car we have brought from Ali, brilliant service again. We will be back again in the future. We happy customers. Thank you
chris martyn was an excellent sales person
Fantastic service from start until end. Thank you
I was rather please with the initial visit here, after seeing my 'to be' car. Me and my son were greeted with a friendly service and got the car in perfect condition. We even were offered a coffee each!
Our recent car issues had been causing a lot of stress to my husband and I, we contacted stebbings as this is where we purchaced the car. Richard in particular in the service department was immediately friendly and helpful, we took the car from the garage working on it and got it to stebbings where we were assured someone would look over it first thing. We were able communicate both with Richard directly, and other members of the helpful team, and within a few days the car was fixed and even better, it was done as a goodwill gesture as our warrenty had just run out. Thank you to all involved!
Chris Martyn, extremely helpful with the exchange of old car to new. Over and above all expectations on assistance and transfer of number plates. Recommend this Salesman for any transaction.
Experienced a friendly and efficient customer service from Lee and the team at Stebbings. I would definitely recommend to anyone looking to buy!
I have found my experience at Stebbings over the years outstanding and this times car purchase was through Chris Martyn and did not disappoint. He was very friendly and helpful throughout. He didn't push me into buying something that wasn't suitable for me at this moment in time and explained things very clearly when dealing with the paper work side of things. I highly recommend this garage to all my friends and I will certainly tell my friends that Chris is the man to see!. Thank you
A very professional garage and Sales man, Alastair Done, Very pleased with this sale. Thank you
I am very pleased with our salesman. He explained everything very well and clearly. We love the new car and see you again
chris martyn customer service was excellent very happy with quality of service received.
Faultless service received once again from Stebbings and their team. Many thanks
Great service, very happy customer!
Chris Martin was very helpful in helping us getting a family car. Happy to come back again.
Chris martin was very helpful, service was second to none would highly recommend him.
Massive thank you to your sales man Greg Grace he made purchasing our Renault a very pleasurable experience, and we would most definitely come to your company to buy another car again and recommend you to others.
I Recently purchased a VW Scirocco R Line, from Stebbings Kings Lynn. I received fantastic customer service from every member of staff I came into contact with, Andy in particular was outstanding he went above and beyond what was asked of him to ensure my car was perfect for me, and that I left happy!! He is such a credit to the company!! Thank you So much Andy! (and the rest of the Stebbings team!) Xx
We came in to look at buying a new car & was very happy with the choice and quality of the vehicles. Once chosen Ali Done was most helpful in every way. Will defiantly recommend Stebbings to other people.
Just like to say a big thank you for your service buying a new car was a pleasure and I put Gary Mchale forward for sales man of the month if you have one Thanks again
To whom it may concern, I am writing to thank you for your help in the recent purchase of my Mazda MX-5. Prior to visiting Stebbings, I had visited several main dealerships in King's Lynn and found the entire experience frustrating and disappointing. However, I was dealt with so professionally and courteously by one of your salespeople, that it made the entire experience pleasant, and the process of buying a car something I could enjoy. I would be extremely grateful if you would pass my thanks on to Lee Holman and ensure that the management team are aware of how pleased we were with the service he supplied. I would not hesitate to recommend Stebbings (and Lee in particular) to friends and you will be my first port of call when the time comes to change my car again. This is due entirely to Lee's professional yet personable approach. Many thanks, Huw Griffiths
Thank you to Vital Pet Products LTD for their custom of 8 Peugeot Boxer vans. A pleasure to deal with and we look forward to dealing with you in the future.
Having driven down to Norwich from Merseyside I was greeted well by Phil. We established the price difference beforehand and agreed that either party could just walk away from the deal should there be an unexpected issue between a Ford Cmax advertised and my part exchange a Ford Focus. Personal circumstances forced me to sell my lovely Focus hence the bigger Cmax would suffice. Although the paper work took a while, partly down to a delay with my payment card the transaction went very smoothly and the staff made me very welcome in a relaxed atmosphere. Unusual may I say for a car dealership in my experience, (which is somewhat extensive buying cars). My Cmax I love and can’t thank Phil and his colleagues enough.
Purchased via Gareth Hawkins (Norwich Superstore) - Great friendly service, thank you.
I would just like to thank Steve at Norwich for all his time and effort in helping us in our search for a new car to suit our family needs. It was great dealing with you as you were so patient and happy to assist us with great advice, we are truly thankful for your help. I felt like you really took the time to understand what we were looking for. I will definitely be returning to yourself in the future and I would gladly recommend you to any friends/family.
What a great experience, smooth, professional with great customer service. Phil was helpful and informative. I was able to put my full trust in Phil when searching and finding my new, nothing was to much trouble. Im a very happy customer.. Thank you
Re Chris Martyn. Chris' approach to selling me a car has been very professional. He has been thorough and explained things clearly. He has been very approachable and open to answering questions needed for me to make an informed choice about buying a car.