"Having decided to change my 7 year old BMW 3 series several friends suggested that I take a look at Stebbings for a replacement. I must admit that I thought that one used car outlet would be much like another but I have to say I couldn't have been more wrong. From the first exploratory visit to picking up my 2 year old Mercedes C class, the whole buying experience was exemplary. The positive nature of this experience was heightened by the exact opposite experience with a major 'used car warehouse' in Norwich who I also contacted. In contrast, there was no 'hard sell' from Stebbings, I was treated with respect, and I was given useful and accurate information. The handover process was totally in keeping with the initial stages of the buying process and I would not hesitate in awarding Stebbings with 10/10 for all aspects of this transaction."